Privacy Policy

Website: sobhaatlantis-kochi.com

This Privacy Policy explains how Sobha Atlantic (“we”, “us”, “our”) collects, uses, shares, stores and protects personal data when you visit sobhaatlantis-kochi.com (the “Website”) or submit an enquiry to us.

Important disclosure. We are an independent, authorised channel partner / real estate agent registered under the Real Estate (Regulation and Development) Act, 2016, RERA Agent Registration No. K-RERA/AG/0019/2025.

This Website is a marketing and lead-generation website operated by us. It is not the official website of Sobha Limited, and we are not the developer or promoter of the project. All trademarks, project names and logos belong to their respective owners and are used here only to identify the project we market.

1. Who is responsible for your data

For the purposes of the Digital Personal Data Protection Act, 2023 (“DPDP Act”), Sobha Atlantic is the Data Fiduciary for personal data collected through this Website.

Entity	Sobha Atlantic
Office	Vyttila, Kochi, Kerala
Phone / WhatsApp	+91 99959 88399
RERA Agent Reg. No.	K-RERA/AG/0019/2025

2. Personal data we collect

2.1 Data you give us

Name, mobile number, email address and city or country of residence
Budget range, preferred configuration (3 BHK / 4 BHK) and purchase timeline, where you choose to share it
Messages, enquiries and preferences you send through forms, WhatsApp, chat or calls
Site visit preferences, such as date, time and number of visitors

2.2 Data collected automatically

IP address, approximate location, device type, browser and operating system
Pages viewed, time spent, referring URL and the advertisement or keyword that brought you here
Cookie identifiers and similar technologies (see section 7)

2.3 Data from other sources

We may receive your details from advertising platforms such as Google or Meta lead forms, property portals, or referral partners, where you have submitted an enquiry about this project.

3. Why we use your data

To respond to your enquiry and share price details, floor plans, brochures and project updates
To contact you by phone, SMS, WhatsApp or email about the project and to arrange a site visit
To share your enquiry with the developer and its authorised representatives for enquiry registration and booking formalities
To assist with documentation if you decide to proceed with a purchase
To measure and improve our advertising, website performance and service quality
To comply with applicable law, including RERA requirements, and to establish or defend legal claims

4. Consent and your choice to be contacted

We process your personal data on the basis of the consent you give when you submit an enquiry form, click to call, or message us. By submitting your details, you agree that we, the developer and our authorised representatives may contact you by phone, SMS, WhatsApp or email about this project.

DND / NDNC: This consent applies even if your number is registered on the National Do Not Call or Do Not Disturb register. You may withdraw it at any time by calling or sending a WhatsApp message to +91 99959 88399, after which we will stop marketing communication to you.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal, and we may retain limited records where the law requires us to.

5. Who we share your data with

The developer and its representatives, for enquiry registration, site visit scheduling and booking
Service providers such as CRM, cloud hosting, telephony, WhatsApp Business and analytics vendors, who act on our instructions
Advertising platforms such as Google and Meta, for measurement and audience matching, in line with their own policies
Financial institutions, only where you ask us to help you with a home loan referral
Authorities, where disclosure is required by law, court order or a lawful request

We do not sell your personal data.

6. International transfers

Some of our service providers may store or process data on servers located outside India. Where that happens, we take reasonable steps to ensure the data continues to receive an appropriate level of protection and that transfers comply with applicable Indian law.

7. Cookies and tracking

We use cookies and similar technologies to keep the Website working, remember your preferences, measure traffic, and show and measure advertising. These may include Google Analytics, Google Ads conversion tracking and the Meta Pixel.

You can block or delete cookies in your browser settings, though some parts of the Website may then not work correctly. You can also opt out of personalised Google advertising at adssettings.google.com.

8. How long we keep your data

We keep enquiry data for as long as needed to serve your enquiry and for a reasonable period afterwards, normally up to 24 months from your last interaction with us. Where a booking is made, we keep records for the period required under applicable law. After that, data is deleted or anonymised.

9. How we protect your data

We use reasonable technical and organisational safeguards, including HTTPS encryption in transit, access controls, and limiting access to team members who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Subject to applicable law, including the DPDP Act, you may:

Ask for a summary of the personal data we hold about you and how it is processed
Ask us to correct, complete or update inaccurate data
Ask us to erase your data where it is no longer needed and no law requires us to keep it
Withdraw your consent to marketing communication at any time
Nominate another person to exercise your rights in the event of death or incapacity
Raise a grievance with us, and escalate it to the Data Protection Board of India if you are not satisfied

To exercise any of these, call or send a WhatsApp message to +91 99959 88399 from the number you used to contact us. We will respond within a reasonable period, normally 30 days.

11. Grievance redressal

Entity	Sobha Atlantic
Phone / WhatsApp	+91 99959 88399
Office	Vyttila, Kochi, Kerala

12. Children

This Website is intended for people aged 18 and above. We do not knowingly collect personal data of children. If you believe a child has submitted data to us, contact us and we will delete it.

13. Third-party links

The Website may link to the developer's website, property portals or social media pages. We are not responsible for their content or privacy practices. Please read their policies separately.

14. Project RERA details

Phase 1	K-RERA/PRJ/235/2020
Phase 2	K-RERA/PRJ/ERN/040/2024
Agent Registration	K-RERA/AG/0019/2025
Verify at	rera.kerala.gov.in

15. Changes to this policy

We may update this Privacy Policy from time to time. The revised version takes effect when it is published on this page.

16. Contact us

Sobha Atlantic
Vyttila, Kochi, Kerala
Phone / WhatsApp: +91 99959 88399
RERA Agent Reg. No.: K-RERA/AG/0019/2025